Gov Con 2025 Conference Agenda

2025 Governor's Conference presented by TNHTA with partners:
Tennessee Department of Tourist Development
Visit Kingsport
M&M Productions

WEDNESDAY, SEPTEMBER 17TH

9:00am

Early Arrival Registration
Exhibitor Set-Up Begins
Silent Auction Items Accepted

MeadowView Convention Center - Box Office

11:00am - 3:00pm

Registration Office Open for General Attendees
Silent Auction Items Accepted
MeadowView Convention Center - Box Office

8:00am-10:00am

Regional Directors Meeting & Breakfast (Invite Only)
MeadowView Convention Center - Nolichucky

9:00am-2:00pm

Tennessee Dept. of Tourist Development - Rural Tourism Sessions
SEPARATE REGISTRATION REQUIRED THROUGH TDTD
MeadowView Convention Center - Grand Ballroom

11:00am-12:00pm

Play Tennessee Membership Meeting (Invite Only)
MeadowView Convention Center - MeadowView CD

11:30am-2:00pm

Early Arrival Experiences
PLEASE SIGN UP IN ADVANCE. On-site registration is not available.

Option 1: Guided Hike at Bays Mountain 
Option 2: Golf at Cattails MeadowView 
Option 3: Line Dancing Class at The Reserve 
Option 4: Founders Tour at Tennessee Hills Distillery 
Option 5: Bristol Motor Speedway Tour 
Option 6: Canvas of the City Downtown Walking Tour of Johnson City 

12:00pm-2:30pm

Tennessee Tourism Committee (Invite Only)
MeadowView Convention Center - MeadowView AB

3:00pm-4:30pm

Opening Session 
Sponsored by M&M Productions


Welcome Remarks
TNHTA Chair Chris Massie & CEO Sara Beth Urban; Visit Kingsport President & Chief Tourism Officer Frank Lett; TN Dept. of Tourist Development Commissioner Mark Ezell

Fireside Chat

Mitch Patel - Founder of Vision Hospitality, Tennessee Department of Tourist Development Commissioner Mark Ezell, TNHTA President & CEO Sara Beth Urban

TNHTA Association Update

Sara Beth Urban, CEO & President, TNHTA
MeadowView Convention Center - Convention A

5:30pm-7:30pm

Welcome to Kingsport Reception - More Details Here
Hunter Wright Stadium
Hosted by Visit Kingsport 
Transportation provided by Eastman

7:30pm-10:00pm

Mic Night at the Reserve - Karaoke & DJ
Sponsored by Ripl

Transportation provided by Eastman


THURSDAY, SEPTEMBER 18TH

8:00am-4:00pm

Registration Office Open / Silent Auction Open
MeadowView Convention Center - Box Office


8:00am-9:45am

Breakfast & General Session
Sponsored by Gray Media
Welcome Remarks from City of Kingsport Mayor Paul Montgomery & Visit Kingsport President & CTO, Frank Lett
Tennessee Department of Labor and Workforce Development
Jason Mumpower, Comptroller, Tennessee Office of the Comptroller
Commissioner Deniece Thomas, Tennessee Department of Labor and Workforce Development
Tennessee Songwriter Feature: Claire Childress

MeadowView Convention Center - Convention A

9:45am-10:00am Break

🎉 Visit the Exhibitor Hall!
Snack Break - Cornucopia Gourmet Popcorn
Fizzy Fairway Miniature Golf
Sponsored by Play TN
MeadowView Convention Center - Convention B

10:00am-10:40am

Break-Out Sessions

1. Cultural Belonging in Tennessee - Cattails Ballroom
Sharanda Smith, Founder & CEO, Nashville Black Hospitality Group

Sponsored by Advance Travel & Tourism
Josh Gibson, Director of Research, Tennessee Depart. of Tourist Development

3. From Stadium Seats to City Streets: The Sports Tourism Surge
John David, President & CEO, Sports Events & Tourism Association    

10:40am-11:00am Break

🎉 Visit the Exhibitor Hall!
Snack Break - Cornucopia Gourmet Popcorn
Fizzy Fairway Miniature Golf
Sponsored by Play TN
MeadowView Convention Center - Convention B

11:00am-11:40am

Break-Out Sessions

1. Hospitality is Leadership: Re-imagining Guest Experience from the Inside Out - Cattails Ballroom
Darius McDonald, Founder & CEO, Vanguard Strategy Partners 

Amanda Murphy, Director of Communications, Tennessee Department of Tourist Development
Jill Kilgore, Sr. Communications Manager, Tennessee Department of Tourist Development
Chelsea Trott, Communications Manager, Tennessee Department of Tourist Development
Kristin Luna, Co-Founder, Odinn Media

Malcolm Griffiths, Senior Vice President, TURNER

3. Forecasting Forward: Navigating Transformation in Hospitality & Tourism - Cumberland Amphitheater 
Kristen Lodge, VP of Sales & Marketing, Gatlinburg SkyPark
Vail Ross, VP of Business Development, Quore
Adam Zappia, Regional Sales Manager, Zartico

11:40am-12:00pm Break

🎉 Visit the Exhibitor Hall!
Fizzy Fairway Miniature Golf
Sponsored by Play TN
MeadowView Convention Center - Convention B

12:00pm-1:30pm

Governor’s Luncheon & Tennessee Department of Tourist Development Update

Remarks from Governor Bill Lee
Hear from Commissioner Mark Ezell about the growth & influence of tourism in Tennessee as he releases the 2024 economic impact numbers.
Tennessee Songwriter Feature: DEK of Hearts
MeadowView Convention Center - Convention A

1:30pm-1:50pm Break

🎉 Visit the Exhibitor Hall!
Fizzy Fairway Miniature Golf
Sponsored by Play TN
MeadowView Convention Center - Convention B

1:50pm-2:30pm

Break-Out Sessions

Sponsored by Journal Communications
Nancy Wall Hopkins, Founder Eat With Nancy, IACP (International Association of Culinary Professionals
Hanna Raskin, Award-winning writer covering food and drink across the American South; Founder of The Food Section, and award-winning daily newsletter

Amanda Rodriguez, Content Creator & Social Media Strategist

Josh Loebner, Global Head of Inclusive Design, VML

3. Beyond the Session: Legislative Insights & Local Advocacy for Tennessee Hospitality - Grand Ballroom
Sara Beth Urban, President & CEO, TNHTA
Dustin Goforth, Founding Partner, Capitol & 5th
Brad Lampley, Partner, Adams & Reese
Ashley Harbin, Partner, Adams & Reese

2:30pm-2:50pm Break

🎉 Visit the Exhibitor Hall!
Fizzy Fairway Miniature Golf
Sponsored by Play TN

2:50pm-3:30pm

Break-Out Sessions

1. Unlocking Global Gateways: Strengthening International Tourism for Your Community - Grand Ballroom
Margaret Fuqua, Director of Sales, Tennessee Department of Tourist Development

2. Flawless Hospitality™: Boosting Retention, Revenue, and Reputation in Tennessee Tourism - Cattails Ballroom
Dr. Ryan Cate, Holistic Performance
Thea Harvey-Barratt, Holistic Performance

 

Rob Regg, Director of Marketing, Tennessee Department of Tourist Development
Amanda Burton, Senior Manager of Digital Media, Tennessee Department of Tourist Development
Jaisie Shahan, Creative Services Manager, Tennessee Department of Tourist Development

    3:30pm-4:30pm

    Exhibitor Reception
    A fantastic networking opportunity where you can connect with exhibitors.
    MeadowView Convention Center- Convention B

    6:00pm-7:00pm

    Stars of the Industry Cocktail Reception (Included with Registration)
    Sponsored by LundyThomas Advertising
    Live music and drinks to get the celebration started!
    Tennessee Songwriter Feature: DEK of Hearts
    MeadowView Convention Center Foyer

    7:00pm-9:00pm

    Stars of the Industry Dinner & Awards Presentation (Included with Registration)
    Sponsored by Tennessee Department of Labor & Workforce Development
    Video Production by LundyThomas Advertising
    Transportation provided by Eastman
    Join us as we honor the best of the best in the industry! 
    MeadowView Convention Center- Convention A

    9:30pm-12:00am

    Stars of the Industry After Party (Included with Registration)
    Tennessee Songwriter Feature: DEK of Hearts
    Drinks available for purchase (cash and card accepted) + complimentary lite bites
    MeadowView Marriott - Fieldstone Cellars and Porte Cochere


    FRIDAY, SEPTEMBER 19TH

    8:00am

    Registration Office Opens
    Silent Auction Last Chance Bidding (Auction Closes at 9am)
    MeadowView Convention Center - Convention B

    8:00am-10:30am

    Closing Breakfast General Session 
    8:00am Breakfast Begins
    9:00am General Session Begins
    Sponsored by Gatlinburg Convention & Visitors Bureau
    Human Connection Powered by AI: The Future of Tourism Marketing
    Josh Collins, Founder & CEO, Main Street Mentor

    MeadowView Convention Center- Convention A

    Closing Remarks
    Sara Beth Urban
    Commission Mark Ezell
    Announcement of where the next Governor's Conference will be held in 2026 & 2027.
    MeadowView Convention Center- Convention A

    Governor's Conference logo created by Designsensory & Modified by Visit Kingsport for 2025.